Quick Start Guide: Mobile App Setup with Auto Check-ins

Created by Andrea J Bradley, Modified on Sat, 21 Jun at 7:40 PM by Andrea J Bradley

Goal: Install the Reggie® app and enable automatic check-ins so you don't have to remember to check in manually.

Step 1: Download and Install

iPhone Users

  1. Open the App Store
  2. Search for "Reggie® Fire Drill"
  3. Tap "Get" to download

Android Users

  1. Open the Play Store
  2. Search for "Reggie® Fire Drill"
  3. Tap "Install" to download

Step 2: Sign In

  1. Open the app once installed
  2. Sign in with your email and password from your Reggie® invitation
  3. Alternative: Tap "Use mobile" to sign in with your registered phone number

Step 3: Allow Notifications

  • When prompted, select "Allow" for notifications
  • Important: Notifications tell you when fire drills start and confirm check-ins

Step 4: Enable Automatic Check-ins

For iPhone:

  1. On your dashboard, scroll to "Are you arriving or departing?"
  2. Tap the toggle next to "Automatic Check-in/out Disabled"
  3. When prompted "Allow Reggie® to use your location?" → Select "Allow While Using App"
  4. Next prompt "Allow Reggie® to also use your location even when you are not using the app" → Select "Change to Always Allow"
  5. Done! Auto check-ins are now enabled

For Android:

  1. On your dashboard, scroll to "Are you arriving or departing?"
  2. Tap the toggle next to "Automatic Check-in/out Disabled"
  3. When prompted "Allow Reggie® to access this device's location?" → Select "While using the app"
  4. Next prompt about background location → Tap "Continue"
  5. On the location settings screen → Change to "Allow all the time"
  6. Return to the Reggie® app
  7. Done! Auto check-ins are now enabled

You're All Set!

What Happens Now:

  • Arriving at work: You'll get a notification "You've been checked in at [Site Name]"
  • Leaving work: You'll be automatically checked out
  • Android users: You'll see a persistent notification (this is normal and required)

Your Responsibility:

  • Always verify your status - check your dashboard occasionally
  • If no notification received: Manually check in using the app
  • It's your responsibility to ensure you're checked in when on-site

Quick Troubleshooting

Auto check-ins not working?

  • Check location permissions are set to "Always" or "All the time"
  • Verify notifications are enabled
  • Use manual check-in as backup

Can't find the app in the store?

  • Check you're searching for "Reggie® Fire Drill" exactly
  • Ensure your device meets system requirements
  • Contact Reggie® support via live chat

Sign-in issues?

  • Check you're using the email/password from your invitation
  • Try the "Use mobile" option if you registered a phone number
  • Contact your Site Administrator for account help

Need Help?

  • Account/invitation issues: Contact your Site Administrator
  • Technical problems: Contact Reggie® support via live chat
  • App not working as expected: Use manual check-ins and report the issue

Remember: Automatic check-ins are convenient, but always verify your status on your dashboard. Your safety depends on accurate check-in records!

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