Manual Check-in Guide (Web & Mobile)

Created by Andrea J Bradley, Modified on Mon, 16 Jun at 5:14 PM by Andrea J Bradley

Overview

Manual check-in allows you to record your arrival and departure from your workplace using either the web application or mobile app. This ensures you're properly accounted for during emergency procedures like fire drills.

Who Can Use This

All staff members can manually check in and out of their assigned sites.

Checking In and Out via Web Application

Step 1: Access the Web Application

  1. Open your web browser and go to https://reggiefiredrill.co.uk
  2. Sign in with your email address (or mobile number) and password

Step 2: Navigate to Your Dashboard

  1. Once logged in, you'll see your dashboard
  2. Scroll down to the "Your Sites" section

Step 3: Check In or Out

  1. Find the site card for your current location
  2. Click the "Check-in" button if you're arriving at the site
  3. Click the "Check-out" button if you're leaving the site
  4. Your check-in status will update immediately

Checking In and Out via Mobile Application

Step 1: Open the Mobile App

  1. Tap the fire drill app icon on your phone
  2. Sign in if prompted

Step 2: Navigate to Your Dashboard

  1. You'll see your dashboard screen
  2. Scroll down to the "Are you arriving or departing?" section

Step 3: Check In or Out

  1. Find the site card for your current location
  2. Tap the "Check-in" button if you're arriving at the site
  3. Tap the "Check-out" button if you're leaving the site
  4. Your check-in status will update immediately

Understanding Your Check-in Status

Checking Your Current Status

Your dashboard will always show your current check-in status:

  • "You are currently checked in at [SITE NAME]" - You're registered as present at that site
  • "You are not currently checked in" - You're not registered as present at any site

Multiple Sites

If you're assigned to multiple sites:

  • You'll see a separate card for each site on your dashboard
  • You can only be checked in to one site at a time
  • Checking in to a new site will automatically check you out of your previous location

Important Guidelines

When to Check In

  • Always check in when you arrive at your workplace
  • Check in as soon as you arrive to ensure you're included in emergency procedures
  • If you're using automatic check-in on mobile, still verify your status regularly

When to Check Out

  • Always check out when you leave your workplace
  • Check out when leaving for lunch if you're leaving the building
  • Check out at the end of your working day

Your Responsibility

It's your responsibility to ensure you're properly checked in when on-site. During emergencies, only checked-in staff will be accounted for in the headcount.

What Happens During Check-in

Successful Check-in

  • Your status updates immediately on the dashboard
  • You become part of the site's emergency procedures
  • You'll receive fire drill notifications (if enabled)

Successful Check-out

  • Your status updates to show you're not currently checked in
  • You're removed from the site's emergency headcount
  • You won't receive fire drill notifications for that site

Troubleshooting Common Issues

Problem: Can't See Check-in Button

Solution: Ensure you're assigned to the site. Contact your Site Administrator if the site doesn't appear on your dashboard.

Problem: Check-in Status Not Updating

Solution:

  1. Refresh your web browser or close and reopen the mobile app
  2. Check your internet connection
  3. Try checking in again after a few moments

Problem: Checked In to Wrong Site

Solution:

  1. Check out of the incorrect site immediately
  2. Check in to the correct site
  3. Remember: you can only be checked in to one site at a time

Problem: Using Both Web and Mobile Apps

Solution: Your check-in status is synchronised across both platforms. Checking in on one platform will update your status on the other.

Alternative Options

If Manual Check-in Isn't Working

  • Try using the alternative platform (if you're on mobile, try the web app at https://reggiefiredrill.co.uk)
  • Ensure you have a stable internet connection
  • Contact your Fire Marshal or Site Administrator if problems persist

Automatic Check-in Option

If you're using the mobile app, you can enable automatic check-in based on your location. This will check you in and out automatically when you enter or leave the site geofence.

See: "Setting Up Automatic Check-ins (Mobile)" for more information.

Related Articles

  • Setting Up Automatic Check-ins (Mobile)
  • Understanding User Roles and Permissions
  • Troubleshooting Check-in Issues
  • What Happens During a Fire Drill

Need Help? Contact your Site Administrator or Fire Marshal if you're having trouble with check-ins or need assistance with your account.

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